Professional Supervision Cancellation Policy
At R & R Ministries, we understand that sometimes unforeseen circumstances may prevent you from attending your scheduled appointment.
We kindly request that if you need to cancel or reschedule, please call us at least 24 hours in advance of your scheduled appointment time. You can also email us or leave a voicemail message outside of our working hours.
Rescheduling of Appointments
You may reschedule an appointment up to 24 hours prior to your appointment time.
Cancellation Fees
If you cancel less than 24 hours prior to your appointment, a cancellation fee of 50% of the supervision session fee may be charged.
In cases of emergency or sudden illness, we will waive the cancellation fee. However, we kindly request that you inform us as soon as possible in such circumstances.
No Show
If you do not show up for your scheduled appointment without providing any notice, you may be charged the full supervision session fee.
Confirmation of Appointment
As a courtesy, you may receive both an email confirmation soon after time of booking and an SMS reminder up to 48 hours prior to your scheduled appointment.
Our Commitment to You
If our Supervisor is unable to provide the session due to unforeseen circumstances, we will notify you and reschedule the session.
Changes to our Cancellation Policy
R & R Ministries reserves the right to change this cancellation policy at any time. Any changes will be posted on our website and will be effective immediately upon posting.
About Me
Hi, I’m Gwenda. I’m passionate about seeing people thrive and flourish in ministry. With a background in both pastoral ministry and chaplaincy, I understand the unique demands and challenges that pastors, chaplains, and ministry workers face in their contexts. I offer professional pastoral supervision both in-person, and online via Zoom. I am located in the northern suburbs of Brisbane.